To place an order with us simply
telephone us on 01785 817229 or
Email Us!
All major debit and credit cards accepted
with the exception of Amex and Diners Club.
Payment: We accept Visa / Mastercard. To pay by BACS, please send to Account:
Whitebridge Wines Ltd Sort Code: 30-98-00 Account no 01457005
Whitebridge
Wines Ltd.
Unit 21
Whitebridge Estate
STONE
Staffordshire
ST15 8LQ
Click to view
directions to our warehouse
AWRS: XQAW00000100608, Company Registration
Number 1736781, VAT Number: 401 9212 96
Normal Opening Hours
See our
home page
for details during the current situation
Our
Team
Francis Peel - Managing Director Mobile - 07976921217
Email Francis Peel
Kathy Howcroft –
Director & General Manager Mobile – 07971 507809
Email Kathy Howcroft
Patti Peel -
Marketing Manager Mobile –
07973 898117
Email Patti PeelHarry Baines -
Sales Manager/Deliveries Mobile - 07494 747 888
Email Harry Baines
Nick Tebbitts –
Accounts/Deliveries Mobile – 07977
427939
Email Nick Tebbitts
Delivery
We will
deliver your wine via our own transport or via APC.
APC deliveries can be tracked from
here
Terms and Conditions
(Please note that this site is
currently not a secured site and for your security
no credit/debit card details should be sent via the E-Mail
service.
Whitebridge Wines Ltd. cannot accept any responsibility for
fraudulent use of
credit card details sent in this manner).
Normal warehouse opening hours:
Monday to Friday: 08:30 – 17:30
Saturday: 09:30 - 13:00
Delivery for orders above £150 is free of charge
England and Wales is
charged at £7.95 per order for orders under £150 Minimum order
£75 Scottish Lowlands is charged at £8.95 per order for orders
under £150 Minimum order £75 (Scottish Highlands - Please
telephone for cost) including packaging and VAT. There is a
surcharge of £6.00 for all deliveries to Scilly Isles and Isle
of Wight. This applies to Monday to Friday next day deliveries.
Orders received by 12.00 noon can be with you the following day.
Before 12:00 noon and Saturday deliveries are subject to a
surcharge, please phone for special delivery options.
Orders dispatched will
arrive within 5 working days, (UK Mainland). Claims, breakages
and returns - please check your order on arrival and report any
breakages to us within 24 hours of delivery. We will accept
returns and give refunds where the wine has not been opened or
damaged. Unless there is a fault with the wine the cost of the
return will be charged at our cost price. If your order has
arrived in an unsatisfactory condition, please keep the full
contents of the order and contact us by email, or telephone.
Vintages: We will endeavour to ensure that all vintages are
correct however if the vintage of the wine is important please
confirm the vintage when ordering.
Availability of wines
- despite our best efforts to maintain absolutely accurate stock
records we are occasionally unable to fulfil an order, in such
cases we will substitute the wine for a later vintage or
alternative of equal or greater value.
Legal restrictions:
It is against the law to
sell or supply intoxicating substances to persons under the age
of 18 years old. If our couriers are in doubt of the age of the
recipient of an order, they will request some form of ID. In the
event that this is not satisfied, they are not permitted to
leave the product at the delivery address.
On
line sales
Having asked our customers
if they wanted to order on line or to contact us directly, the
vast majority choose to contact us. The reason for this was to
ensure the wine required was in stock and the correct vintage
was available. Customers also said they preferred to speak to
knowledgeable people with whom they could ask advice regarding
purchases and delivery arrangements. We are happy to respect our
customers wishes.
Privacy:
Any details supplied by
you on this web site by whatever means will not be passed on to
any third party whatsoever without your written consent.
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